Contact Us

We’re here (at our head office in the UK) to help you:

As you know, we are a British company with a long history of offering good customer service and fast delivery. In order to maintain our standards we decided to open a local distribution center in the US so that your orders were not delayed. However, to offer the very best advice and assistance we have kept our Customer Service Team at our head office in the UK. You will be sure to find our well trained, long serving teams friendly and helpful. Unless we are frantically busy your email will be answered swiftly, generally the same working day. Please contact us via:

Call Us

Call Toll Free - 1.844.220.5745
Call our customer service team toll free, we are open:

Monday – Friday 3am to 5pm ET
Which is equivalent to:
Monday to Friday Midnight – 2pm WT (Monday to Friday UK time 8am – 10pm)

Saturday 4am to 12 noon ET
Which is equivalent to:
Saturday 1am to 9am WT
(Saturday UK time 9am - 5pm)

Sunday Closed

Write to Us

You are welcome to write, but we don’t recommend it if you are in a hurry; snail mail can take its time. Please write to:
Customer Service Manager
JoJo Maman Bébé
Oxwich Road, Newport
NP19 4PU

Affiliate Scheme

Interested in joining the JoJo Maman Bébé affiliate scheme? Click here to visit our affiliate partners website for more information.

Press Enquiries

Visit our Press section for more information.

Email Us

Please complete the form below and our Customer Service team will be in touch as quickly as possible. However, during busy times this may take up to 3 working days.

If you do choose to contact us by email please do not use social media to chase your query as we will reply to you by email as quickly as possible.

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